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Terms & Conditions


In these conditions ?the seller? means Kayospruce Limited, ?the purchaser? means the person, firm or Company to whom the seller agrees to sell or supply the goods and ?goods? means the items specified in the purchaser?s order, seller?s invoice, seller?s delivery note or seller?s price lists and quotations.


No contract is valid unless confirmed by the seller in writing. This confirmation is conditional upon the seller being satisfied as to the financial status of the purchaser.

Variation of Conditions

Unless agreed in writing with a Director of the seller, these conditions shall be the only conditions of the contract.

No oral variations shall be binding and any conditions contained in the purchasers official terms shall be of no effect.


The seller reserves the right to change any price without prior notification to allow for increases in cost etc.


Carriage is a next day service by courier or 1st class post and is charged extra Delivery

i) Deliveries are quoted subject to the purchaser supplying all necessary assortment and finishing instructions within sufficient time. Failing this, the seller reserves the right to postpone delivery.

ii) If the purchaser requests delivery to be delayed, the seller reserves the right to invoice the goods on the contracted delivery date and charge for storage and handling.

Force Majeure

The seller undertakes to meet contract conditions under all reasonable circumstances.

However, failure to do so by reason of acts of God, civil and industrial disturbance, fire, government action, shortage of materials, or cause beyond the reasonable control of either party will leave either party free to cancel or renegotiate delivery without sustaining liability.

Passing of Property

The property of any goods shall pass to the purchaser when, and not until, all monies on this or any other contract shall have been paid in full. Until such payment has been received the seller shall be at liberty to remove the goods.

Passing of Risk

All goods delivered under the contract are at the purchasers risk and must be paid for not withstanding any damage sustained, however caused. The purchaser must insure all goods upon delivery.

Non Delivery

The purchaser must notify the seller in writing of any shortage or non-delivery within seven days.

Alleged Faults

Immediately on receipt, the purchaser must inspect the goods and make all necessary tests to establish the existence of any defects. Should any of the goods delivered under the contract be alleged to be defective, the purchaser undertakes to give immediate notice to the seller and not subject the goods to any further process. The company cannot be held liable for goods which have been processed in any way and, in any event, the seller?s liability is limited to replacement cost of goods only.

Return of Goods for Credit

In cases where the returned goods are not faulty, the seller reserves the right to deduct a ?Handling Charge? from the amount of the refund.


Goods are supplied in line with sample and description, subject to normal commercial tolerance.

The decision as to a product?s suitability for a particular end use must lie with the purchaser and what is fair and reasonable.


Payment will be strictly 30 days net. The seller reserves the right to charge interest at a level of 3 1/2% over minimum lending rate on any overdue accounts.

Dishonoured cheques will be subject to an administration charge of £25.00.

Legal Construction

All contracts drawn under these terms shall be subject to the laws and jurisdiction of England. E. & O.E.

Contacting Kayospruce

All inbound and outbound telephone calls are now automatically recorded.


Dear valued customer, we are transitioning to a new website.
During this phase all orders must be placed via email to or by calling +44 (0)1489 581696. We thank you for your support and apologise for any inconvenience this may cause.